TERMS AND CONDITIONS

It is a condition of use of this website, and a condition of any transaction, communication or use of the services of HDC Spirits Pty Ltd ATF 1689 Family Trust trading as Holcombe Distilling Company, that you consent to be bound by these Terms & Conditions.

When you visit our website, we give you a limited licence to access and use our information for personal use.

By continuing to browse, or use, this website you will be taken to have provided either express or implied consent to these Terms & Conditions.

By communicating with us or by making use of any other service of Holcombe Distilling Company, you will be taken to have provided either express of implied consent to these Terms & Conditions.

If you do not consent to all of these Terms & Conditions you are not authorised to continue to browse, or use, this website, or use the services of Holcombe Distilling Company.

We reserve the right to prevent you using this website at any time if you breach these Terms & Conditions.

The use of this website is subject to the following terms of use:

  1. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Victoria, Australia.

  2. You must be over the age of 18 years to browse or use this website.

  3. Unauthorised browsing or use of this website may give rise to a claim for damages and/or be a criminal offence.

  4. You warrant that all information provided by you to us, including but not limited to when you register, subscribe or transact, is current, accurate and complete.

  5. You warrant that you will not use another person’s details without their permission or impersonate another person when using the website.

  6. You agree not to post or transmit any obscene, indecent, inflammatory or pornographic material or any other material that may give rise to civil or criminal proceedings.

  7. All content of the pages of this website is provided for your general information only and is subject to change without notice. We are not providing professional advice and you should obtain professional or specialist advice that is appropriate to your circumstances and we give no warranty and accept no liability should you use the information without obtaining independent advice.

  8. There is no warranty or guarantee provided by Holcombe Distilling Company, or any other party, as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

  9. You acknowledge that the information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  10. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  11. This website contains information and material which is owned by, or licensed to, Holcombe Distilling, including, but not limited to, the layout, look, appearance, trademarks, graphics and copy. Copyright vests in Holcombe Distilling Company and any unauthorised reproduction is prohibited.

  12. All trademarks reproduced in this website, which are not the property of, or licensed to Holcombe Distilling Company, are acknowledged on the website.

  13. You agree not to remove any copyright, trademark or other proprietary rights notices contained in or on the Site.

  14. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  15. You agree not to use any robot, spider, site search and retrieval application or other mechanism to retrieve or index any portion of the website.

  16. You agree not to modify, adapt, translate or reverse engineer any portion of the site.

  17. Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.

Privacy

You consent to Holcombe Distilling Company collecting, handling, using and disclosing personal information in accordance with our Privacy Policy available here: http://www.holcombedistilling.com.au/privacy-policy/

Product & Content Reviews

We accept no responsibility or liability for the reviews or comments left on this site by users with respect to their accuracy, completeness or truthfulness.

Changes to these Terms & Conditions

We may change these Terms & Conditions at any time without notifying you and such changes will be effective as soon as they are published to the website. Terms & Conditions that applied for users, registration, subscription or ordering prior to publication of the changes will not be effected.

We recommend you read these Terms & Conditions carefully each time you agree to them during the registration, subscription or ordering process.

Supply of Alcohol

No person under the age of 18 years is authorised to browse or use this website, or use the services, or be delivered or receive any products of Holcombe Distilling Company.

You acknowledge that it is against the law to sell or supply alcohol to, or obtain on behalf of, a person under the age of 18 years.

You warrant that you are over the age of 18 years and are not obtaining alcohol on behalf of a person under the age of 18 years.

Orders

We reserve the right to accept or reject your order for any reason.

Each accepted order constitutes a separate binding agreement between you and us for the supply of those products and services.

The Terms & Conditions of each accepted order include these Terms & Conditions, and any terms and conditions notified to you at or before entry into the agreement, including the terms of any promotion.

Risk

You acknowledge the risk in the products of an accepted order passes to you at the time you receipt delivery. You acknowledge that Holcombe Distilling Company cannot verify any alleged damage to, or spoiling of, any product in your order once you have accepted delivery from our carrier.

Cancellations

Cancellation of an order is considered at our sole discretion. Your request for a cancellation of your order must be submitted in writing to enquiries@holcombedistilling.com.au and will be deemed to be received by us on that day if it is a business day before midday, or otherwise on the next business day. You acknowledge that Holcombe Distilling Company uses straight-through processing of orders and shipping and it is unlikely any request for cancellation will be received prior to processing by our shipping provider, and therefore, cannot be considered for cancellation.

If we agree to a cancellation, you agree that any refund or credit may be debited by an amount we will determine and advise you on account of our reasonable costs of processing the cancellation.

Australian Consumer Law Refunds & Returns

Refunds and returns are considered, approved and processed in accordance with your rights under the Australian Consumer Law.

You will notify us in writing within 5 business days of delivery if you wish to return your order, or receive a refund, in accordance with your rights under Australian Consumer Law. You must have a lawful reason for the return of your order. You may be required to provide additional reasonable information or evidence to us to allow us to assess your request. You acknowledge that without that additional reasonable information or evidence we may be unable to process your request.

We will advise you of our decision and reasons within 10 business days.

If you are required to return the product to us pursuant to either an accepted request, or in order to facilitate further inquiries into your request, we will provide written advice of how this can be done. If we subsequently determine that you are entitled to a return or refund under Australian Consumer Law, we will refund the reasonable incurred carrier costs of returning the product to us.

You acknowledge that no other refunds or returns are able to be considered.